- What happened? Where did TNNA go?
TNNA still exists, now as a self-managed association through its volunteer board and committees. The function of a Board of Directors is to ensure that the Association is fulfilling its stated mission and purpose, and that the Association is working in the best interest of the members, in a fiscally responsible manner. The job of a management company is to enact the policies that the board determines will best serve the members, within the budget approved by the board. A management company is the staffing and administrative function of the Association. Without a contracted company to fulfill our staffing and administrative needs, this work has been done, and continues to be done, by your volunteer board.
- Why can't I log in to the website anymore?
TNNA moved the website from our membership platform to a basic site, that currently has no login capabilities. The Association did not have the funds to continue to use the platform we were using or sign up for a new association membership website platform, though we could do so in the future if needed.
- Will there be another Association trade show? Can we have a virtual trade show?
We are currently working on a partnership with the H+H North America team to bring a first class trade show for yarn and soft crafts to the US in June of 2022.
- Can I get a refund from my payments toward the Summer Show that was cancelled.
TNNA is not currently in a financial position to offer any refunds for the Summer Show at this time. The board has some records of who is owed money, and those debts are still outstanding. Like many small businesses, TNNA's insurance policies did not offer any protection from the pandemic. If you paid for classes at the Summer Show we do not have a record of your payment. Please contact firstname.lastname@example.org with receipt of payment for our records.
- I tried to contact you and no one got back to me.
For many months TNNA had no way for anyone to contact the Association directly, and no way to contact members. You can now email the TNNA board at email@example.com.
- Can I access the member database?
There is currently no way to share or view the membership database. Once the new website it up and running we will contact you regarding your membership and member access.
- What about the Foundation?
The Foundation, and its funds, are still intact. The funds of the Foundation may only be used towards the administration and mission of the Foundation, which is currently needlework education. TNNA will be hoping to form a new Board of Directors for the foundation soon.
- Has my membership lapsed?
The new member year begins in October. However, if you were a member at the time operations were suspended in the spring you will by default remain on the member list for the time being. TNNA will not be collecting new or renewal membership fees at this time. Stay tuned for updates on membership committee formation.
- Who do I contact with questions?
For now, you can email firstname.lastname@example.org with any additional questions and comments. The board will do everything we can to help you within a timely fashion.
Thank you for taking the time to read all the way through the FAQs!